Smile Direct Club
Last updated★ 4.6 · 544 Google reviews
Smile Direct Club is a clear aligner provider in Sydney's CBD, with a shop on Level 2 of Westfield Sydney on Market Street. It takes 3D scans and offers aligner plans through its Smile Club program. Customers often describe the shop staff as friendly and helpful, while several say plans ran longer than first quoted and that payments were a sore point.
What customers say about Smile Direct Club
- 💬Staff at the shop are described as friendly and helpful during scans and visits
- 💬Customers say payments and plan length were a source of frustration
- 💬Two visitors describe difficulty reaching someone when something went wrong
Tips for visiting Smile Direct Club
- ✓Confirm a booking by phone before you travel, since one visitor found an appointment cancelled without notice
- ✓Ask for the total cost and the expected length of the plan in writing before starting, as customers say plans can run longer than first quoted
- ✓Shop hours run to 5:30pm on weekdays and Saturday, so check the hours before planning a visit
Near Smile Direct Club
FAQ about Smile Direct Club
What are Smile Direct Club's opening hours?
Open 10am to 5:30pm Monday to Friday and 9:30am to 5:30pm on Saturday, with no Sunday hours.
How do I contact Smile Direct Club in Sydney?
Call 1800 515 198, or visit the shop on Level 2 at Westfield Sydney, Market Street.
What do customers say about Smile Direct Club?
Staff are often praised as friendly, while some reviewers report payment disputes and plans running longer than quoted.