NearMe Places
Privacy Policy
This policy covers NearMe Places, our free guides to local places on nearme.com.au: what we collect, why, and what you can do about it. NearMe for businesses has its own privacy policy.
Who we are
NearMe Places is run by Earned Media Pty Ltd (ABN 16 639 255 995), Unit 3.05, 5 Celebration Drive, Bella Vista NSW 2153. For anything about your privacy, contact us at connect@nearme.com.au or 02 8201 3078. We follow the Australian Privacy Principles in the Privacy Act 1988, and we never sell personal information.
What we collect
You don’t need an account to use NearMe Places. We collect:
- Visits: Google Analytics counts the pages people visit, how long they stay, and the country and city they visit from. It uses a cookie that tells one browser from another. It doesn’t give us your name or your internet address.
- How pages are used: Microsoft Clarity records clicks, scrolling and mouse movement, which we view as heatmaps and recordings of visits, to see which parts of a page help and which get in the way. It doesn’t record what you type into forms.
- Server logs: standard logs of each request, including the internet address, browser and page, kept for up to 30 days for security and performance.
- Emails: if you email us, we keep your email address and message so we can reply.
- Business listing updates: if you own or manage a business we list and send us an update through our listing form, we collect your name, role, email, phone number and the business details you give us. We use them to confirm you represent the business, to review and apply your changes, and to contact you about your listing. We keep them in our database and, once we’ve confirmed you represent the business, in our contact list (Folk). Our team hears about each update in Slack; your contact details are posted there only if our database couldn’t save your update, so we can still get back to you.
Cookies
| Cookie | What it’s for | How long |
|---|---|---|
| Google Analytics (_ga, _ga_…) | Tells one browser from another, to count visits | Up to 2 years |
| Microsoft Clarity (_clck, _clsk) | Tells one visit from another, for heatmaps and recordings of how pages are used | _clck a year, _clsk a day |
| Microsoft’s own cookies (MUID, CLID, MR, SM, ANONCHK), on clarity.ms and bing.com | Set when Clarity loads. Microsoft uses them across its own services, and says MUID is also used for advertising | Up to about 13 months |
You can block or delete cookies in your browser’s settings, and turn off Google Analytics with Google’s opt-out add-on. How Microsoft handles Clarity’s data is in the Microsoft Privacy Statement.
Services we use
| Service | What it does for us | Where |
|---|---|---|
| Vercel | Runs the website | United States and other countries |
| Supabase | Our database: listings, and the listing updates above | Sydney, Australia |
| Folk | Our contact list, for listing updates we’ve confirmed | Europe |
| Slack | Our team’s messages, where we hear about listing updates | United States |
| Google Analytics | Counts visits | United States |
| Microsoft Clarity | Shows how pages are used | United States |
| Google Maps Platform | Maps, ratings and opening hours | United States |
| OpenStreetMap, Overture Maps | Map and place data. No personal information | Not applicable |
Some of these companies are overseas, mainly in the United States and Europe, so information you give us, or that our analytics collect, can be stored or processed outside Australia. We choose companies whose terms protect information, and we rely on those terms.
Businesses we list
Business listings show public business details, such as the business name, address, phone number, website, opening hours and Google rating, taken from the business’s own website and public listings. If you own a business we list, you can ask us to correct its details or remove it: connect@nearme.com.au.
Seeing, fixing or deleting your information
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. In practice that is usually an email you sent us or a listing update. It’s free, and we’ll reply within 30 days: connect@nearme.com.au.
Complaints
Please put a complaint in writing to us first, and we’ll reply within 30 days. If we don’t, or you’re not happy with our answer, you can complain to the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992, or GPO Box 5288, Sydney NSW 2001.
Changes to this policy
When anything changes we’ll update this page and the date at the top. Need it in another format? Ask us at connect@nearme.com.au.